Our 100 years of success, and our continued success in the future, is in large measure a result of the quality employees who make up the Dillman & Upton staff. A business is no better than the people who comprise it. Their knowledge, attitude and top notch customer service skills are the reason why Dillman & Upton has become a premier lumber and home improvement center. Stop in and visit with our home design experts and see for yourself what sets us apart from the rest!
Brad has worked full-time at Dillman and Upton since 1983. After graduating from MSU, with a degree in Construction Management, Brad went to work for Ryan Homes in Indianapolis. After working at Ryan Homes for two years, Brad returned to Rochester and the family business. Brad is a “hands on” owner, involved in all aspects of the business from waiting on customers to buying the latest and greatest products. Dillman and Upton has always prided itself on carrying the most innovative products. He is active in the Rochester Community and is a member of the Rochester Rotary. He sat on the Board of the Michigan Lumber and Building Materials Association (MLBMA) for 9 years and the Board of Crittenton Hospital for 13 years.
Todd also joined the family business full-time in 1983. He attended Ferris State University where he too studied Construction Management. He returned to the family business after attending FSU. Todd is a licensed builder and is also involved in all aspects of the business. Like his brother, he is very "hands on". You may find him waiting on customers at the counter or buried deep in blueprints in his office. Todd is also very active in the Rochester Community where he resides on the Board of the Rochester Community House.
Rick joined Dillman and Upton in 1987, shortly after graduating from Michigan State University. He grew up learning about the cabinet business, while working alongside his Dad who made and installed cabinets in his own cabinet shop. Rick began his career at Dillman and Upton as a Kitchen and Bath Designer. His vast knowledge of the design facet and installation process was a perfect fit for his promotion to Kitchen/Bath Department Manager a number of years ago. As Department Manager, Rick manages an outstanding team of kitchen/bath designers and support staff. As Construction Manager, he oversees our very experienced team of kitchen and bath installers. Rick oversees each and every job from start to finish. He works closely with each designer as the job progresses and coordinates the schedules for each tradesman involved in the job whether it is an electrician, plumber, cabinet installer, etc.
Anita started at Dillman and Upton on the sales counter in 1990, and transitioned into the window department in 1996. She came to Dillman and Upton with a wealth of knowledge from Brandon Building Center, a division of Oxford Lumber, where she started as a high school student and progressed to store manager. Anita actively participates in sales and manages a team well versed in all areas including commercial, residential, replacement and historical applications. Anita’s most recent commercial “hands on” projects include St. Paul’s On the Lake in Grosse Pointe Farms, Forefront in downtown Birmingham, Lourdes Nursing Home in Waterford, the Scharf Clubhouse at Oakland University and the Sports Complex and The Country Club of Detroit.
Jeff has been a dedicated Dillman & Upton employee since 1983. He started from the ground up, working with the company as a Rochester High School student stocking shelves. Jeff is well versed in all product areas and there is not a question about our products that Jeff cannot answer. As Assistant Retail Manager, along with Frank, Jeff oversees all retail operations on a day-to-day basis.
Frank is a graduate of Old Dominion University in Norfolk, Virginia and proudly served in the U.S. Navy. Frank joined Dillman and Upton after already working 8 years in the business at a local competitor. Along with Jeff, Frank oversees the day to day retail operations and continues to promote the customer service that Dillman and Upton is proud to offer its customers.
Paul came to Dillman and Upton in 1994 after gaining experience on the job site as a rough carpenter, trim carpenter, and drywall installer. Like all other employees, Paul wears many hats at Dillman and Upton. He is known as our paint and stain specialist. When not busy mixing the perfect paint color, Paul coaches our builders and DIY customers alike.
Ted attended the College for Creative Studies where he further developed his design acumen. He began in the automotive industry where he was an illustrator. Afterword’s, expanding on his creative talents he designed and built custom signage, displays and designed and installed corporate lobbies for many well-known companies. Since then he has gained several years of design, project management and outside sales experience. He continues to satisfy his creative desires by designing kitchens, bathrooms and entertainment centers for residential, commercial and new home builds with several years of experience to offer. Ted has recently joined Dillman and Upton continuing to engage with clients a personalized design process and share a wealth of knowledge with clients about the products and services available to achieve a successful remodel. He listens carefully to the clients’ requirements and helps guide each client in creating their desired atmosphere for any given space. Additionally, he will assist Dillman and Upton in managing the customer’s installation process from start to finish.
Jennifer decided to focus her career specializing in kitchen and bath design after receiving a Bachelor Degree in Interior Design from Baker College. Jennifer has brought influences from her eclectic personal style to the design team at Dillman & Upton since 2010. Jennifer is like a design chameleon, adapting to each client’s personal taste. She successfully designs livable spaces in diverse styles as new trends continue to emerge while respecting time-honored classic styling. Attentive listening is extremely important as clients present their objectives. Jennifer enjoys building new relationships with people to learn more about their personal lifestyles. These relationships are significant in order to achieve the best design solutions for each project, unique to each individual client. Functionality and aesthetics must perform simultaneously to generate the perfect resolution. Strong attention to detail and clear communication continue to allow projects to move smoothly through the remodeling process, resulting in rewarding experiences and outstanding completed missions.
Lindsey has been on the design path since she was a child. She grew up in a family of carpenters, engineers and Auto CAD techs. The building industry intrigued her at a very young age. Lindsey says she vividly remembers driving with her parents and studying every house they passed, wondering how they were laid out inside. She decided she wanted more to do with the design of homes after pursuing studies in art and drafting. Lindsey attended Baker College where she obtained a Bachelor Degree of Interior Design. She also received a NKBA accredited Kitchen & Bath Certificate. Space planning really piqued her interest which brought her to loving kitchen and bath design particularly. Lindsey is a carpenter’s daughter and has hands on experience of remodels as well as new home constructions. She has been working in the residential kitchen and bath industry for over 10 years. Lindsey was recently published in two Signature Kitchens & Baths magazine issues. One of which her design was featured on the cover. Her own experiences along with her education are essential to understanding her client’s wants and needs during any home project. Lindsey believes form follows function when working on most projects. “Everyone is looking for an updated look but most are needing a space that better suits their individual lifestyles.”
Eline is a life- long Rochester resident having attended Rochester Adams and graduating from O.C.C. with an associate’s degree in Liberal Arts. She has worked at Dillman Upton for 23 years, starting as an assistant to Rick Bozynski. Over the years, Eline has experienced many different styles and many different applications in space planning and design. Her goal is to change the way the customer works or lives in an efficient and positive way. Although styles and trends are very important in design, the emphasis is placed on function and tailored to fit the clients home and life style. Though classic design is key to longevity, she loves to add the element of surprise or the unexpected often reflecting the client’s personality or hobbies. Eline’s favorite part of each job is getting to know the clients then helping them enjoy the process. Eline has met some of her best friends while working with them through a kitchen or bath remodel. The show room is designed to help the clients through the entire process with most of the materials needed available right at their fingertips. Some of Eline’s projects have been recognized in national and local publications such as Better Homes and Gardens Magazine, Kitchen Bath Design News and most recently Detroit Home Magazine. While some of the projects have been large scale and expensive, there is also small spaces done with limited budgets. While most of Eline’s work has been in Oakland County, she has had the opportunity to travel for some of her projects. The most memorable being a new construction on Beaver Island. The project was challenging due to the limitations regarding delivery of materials and getting trades to and from the island, but it was a great success! Eline’s goal is to preserve the family owned and operated experience for her clients and maintaining the personal attention that the big boxes can’t replicate.
Amanda is a member of the National Kitchen & Bath Association (NKBA). Subsequent to her study of Architecture, Amanda followed a natural path to a creative and functional career in kitchen & bath design. Raised in a family of artists and mechanics, she has a mind for balancing aesthetic desires and utilitarian needs. Her intention is to educate her clients on how their home can better support their unique lifestyle. The most rewarding aspect of her job, is improving the way people live in their homes.
Andrea has been a Kitchen & Bath Designer with Dillman & Upton since 2011, bringing with her over 11 years of construction experience. Andrea has worked in various facets of the construction industry throughout her career and she feels that her experience enables her to design practical solutions that fully utilize the spaces in her client’s homes to their maximum potential. While Andrea received her Bachelor’s Degree from Eastern Michigan University in Interior Design, she has chosen to specialize in residential kitchen and bath design. She is a highly dedicated and professional individual with a good eye and a warm personality. Her goal is to offer her clients extraordinary service and insightfully designed spaces that truly reflect their taste and lifestyle, while paying attention to their individual budgets. Andrea also successfully collaborates with architects, interior designers, contractors and their clients which has earned Andrea the reputation of a true professional in the building industry. Andrea feels that her passion for cooking and baking also gives her unique insight while designing functional and beautiful kitchens.
Dena has “literally” grown up in the Dillman and Upton family. Dena’s father, Roger, has worked at the company for 48 years and Dena began her Dillman and Upton career at the age of 16. The Dillman and Upton legacy lives on as Dena and her husband Jeff, a 32-year veteran employee, have two children Jake and Destiny. After graduating from Lawrence Technological University, with a Bachelor’s Degree in Architecture, Dena worked on the sales counter designing decks. While on the sales counter, Dena’s knowledge of the business continued to grow. Because of her architectural background and keen eye for design, it was only fitting that her interest took her in the direction of the Kitchen and Bath Department, where she has been for the last 14 years in a number of capacities. Her background continues to help her see the potential a space has and what it can become as a designer.
Ashley joined the Dillman & Upton team in 2016. After earning a Bachelor of Fine Arts with a major in Interior Design, she tried on a few creative hats, including photography, graphic design, web design, and interior design before she landed in a big box home improvement store. There, Ashley transitioned into the kitchen and bath design field and it was instantly a natural fit. She has a great eye for space, loves the challenge of incorporating a homeowner’s wish list into their kitchen or bathroom, is an efficient problem-solver, and the word used most often to describe Ashley is “patient.” Her goal is that the remodel process is fun and exciting from start to finish so the homeowner not only loves the final destination – the finished space – but enjoys the journey as well.